PRIORITY SUPPORT
Bitcoin Experts On Demand
Get assistance with sensitive vault tasks or enhance your bitcoin security with our expert team.
Advanced Tech Support
Our advanced tech support feature offers personalized, issue-by-issue assistance for sensitive, high-value transactions and complex self-custody concerns. This premium service is charged per issue, ensuring you get expert guidance exactly when you need it. Whether you're navigating a critical transaction or troubleshooting self-custody challenges, our dedicated support team is there to provide the expertise and peace of mind you deserve.
Quick & Immidiate
Our advanced tech support is designed for speed and efficiency. Once you purchase a ticket, you can schedule a personal video call with our expert team as early as 24 hours later. This ensures that your high-value transactions or self-custody issues are addressed promptly, giving you quick access to the help you need when it matters most.
Key Recovery or Replacement
As a Smart Vault customer, if you've lost a key or locked yourself out of your wallet, we can immediately address the issue and fix it. This technical support feature is specifically for key recovery or replacement, and does not cover self-custodial issues.