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Need help or advanced support?
You're in the right place.

Need help or advanced support?
You're in the right place.

From quick how-tos to urgent high-stake support — we've got your back.

Standard Support

Your go-to for fast and community-backed assistance.

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Priority Support

Your Bitcoin. Our Priority.

Premium Tech Support

Personal, expert help for complex issues, large transfers, or self-custody misconfigurations.

Premium Tech Support

Emergency Key Recovery

For Smart Vault clients: lost access or broken key? We'll fix it fast.

Emergency Key Recovery

Fast-Track Resolution

Book a video call within 24h after opening a support issue.

Fast-Track Resolution

Price: $200/issue

This is a one-time fee per incident — no subscription required.

Priority Support Pricing